REFUND POLICY
Our aim is to provide a fast and simple purchasing method to our customers and ensure that you get the very best product and services.
We understand that you may not always be completely satisfied with your purchase, and in some instances may need to return a product to us for a refund or replacement if they are: Faulty, Damaged, Incorrectly Supplied. We can not accept any returns without prior authorisation, please email us the nature of the defect before you return anything to us. All defective items must be returned within 14 days of receipt and with original packing and similar condition. Return postage is at buyer’s cost, postage is not refundable.
We will refund the return shipping cost should the error be our fault.
In the event of any unopened product is return to the company, a 20% of restock fee would be applied.
If you have any queries in relation to cancelling order, item return for refund or replacement please email us at [email protected] or simply enter your queries to the form below, we will respond as quickly as possible.
Return Address:
collection-me.com
16 Jasmine Street
Botany NSW 2019
Australia
Our aim is to provide a fast and simple purchasing method to our customers and ensure that you get the very best product and services.
We understand that you may not always be completely satisfied with your purchase, and in some instances may need to return a product to us for a refund or replacement if they are: Faulty, Damaged, Incorrectly Supplied. We can not accept any returns without prior authorisation, please email us the nature of the defect before you return anything to us. All defective items must be returned within 14 days of receipt and with original packing and similar condition. Return postage is at buyer’s cost, postage is not refundable.
We will refund the return shipping cost should the error be our fault.
In the event of any unopened product is return to the company, a 20% of restock fee would be applied.
If you have any queries in relation to cancelling order, item return for refund or replacement please email us at [email protected] or simply enter your queries to the form below, we will respond as quickly as possible.
Return Address:
collection-me.com
16 Jasmine Street
Botany NSW 2019
Australia